Company: Community Care Network of Kansas
Job Title: ACO Outreach and Engagement Coordinator
Job Classification: Non-exempt, Full-Time
Pay Range: $50,000/year
Reporting Relationship: Director, Health Center Controlled Network (HCCN) Program
Schedule: Monday through Friday, 8:00 am to 5:00 pm (or similar schedule)
Location: Topeka, KS (Kansas City, Wichita or Topeka, KS - areas with ability to travel between health center locations. )
Who We Are: Community Care Network of Kansas
Community Care Network of Kansas (Community Care) strives to make sure all Kansans have access to high-quality, community-based, whole-person health care close to home.
We are a statewide association made up of a network of Community Care clinics. Our members serve as the community resource at the local level, dedicated to ensuring the best medical, dental and behavioral care is available to all.
Together, we are leaders in health care training, technical assistance, and public policy discussions at the local, state, and federal levels. We collaborate with other health care providers, foundations and individuals who collaborated to educate and advocate for equitable access to high-quality care for all. We believe healthy Kansans build strong and vibrant communities, which strengthens the overall quality of life in our great state.
Role Overview:
The ACO Outreach and Engagement Coordinator plays a vital role in connecting patients with the Kansas Care Network Accountable Care Organization (ACO) Health Centers. This position is responsible for performing telephonic, written, and electronic outreach to patients, ensuring their records are accurately maintained by acquiring necessary documentation from external organizations.
In this role, you will guide and support attributed members as they navigate the healthcare system, primarily through outbound and inbound communication. Your ability to listen attentively, respond thoughtfully, and foster a compassionate environment will be key in empowering our members to access the care they need.
Major Duties:
Qualifications:
Preferred Qualifications:
Physical Demands:
Work Environment:
Professional, fast-paced, and deadline-oriented environment in an office setting with regulated temperatures and moderate noise level.
Additional Duties:
Additional duties and responsibilities may be added to this position description at any time. The position description does not state or imply that these are the only activities to be performed by the employee(s) holding this position. Employees are required to follow Community Care policies and procedures and maintain a professional personal appearance and workspace. Employees are required to follow any other position-related instructions and to perform any other job-related responsibilities as requested by the employee’s supervisor.
Community Care Network of Kansas does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, the appointment to and termination from its Board of Directors, hiring and firing of staff or contractors, selection of volunteers, selection of vendors, and providing of services.
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Sandy Warren
VP Operations
Capper Foundation
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