As older workers delay retiring and younger workers enter the workforce, the workplace has become a patchwork of varying perspectives and experiences. For the first time in American history four different generations are working side-by-side in the workplace. While leading these different generations, a diverse workforce can present challenges to even the most skilled management teams. Bridging the generational gap is one of the most challenging tasks an employer may face. The key to overcoming this challenge is effectively addressing and taking advantage of the differences in values and expectations of the employees in each generation.
"Good manners will open doors that the best education cannot". -Clarence Thomas
Business etiquette is an integral part of a company's overall culture. Success in any industry relies on relationships, whether with co-workers, clients, suppliers or investors. Consideration and good manners while dealing with others creates engaged, productive and long-term business relationships. Etiquette covers most aspects of social interactions, including self-presentation, communication, courtesy, and hospitality. Business etiquette, in particular, covers expectations in the interactions for all business relationships. Are the employees at your company accustomed to proper business etiquette?
Creative Business Solutions is honored to be included in TK Magazine's latest Spring 2014 issue! In this issue, Team CBS discusses specific HR documentation which is critical to a business, and provides insight into good business practices regarding HR documentation. Please read our Q&A below, or click here to view the article in TK Magazine's Spring 2014 issue.
As we are all aware, the business world is rapidly changing. Training, a vital component to a company's success, helps employees increase their ability to respond effectively to the changing world. Often times, employees seek training opportunities to learn new skills and techniques or to improve existing skills which benefit them in their current roles. Training may help employees create practical, actionable solutions which can be applied immediately to company learning initiatives. Not only does training improve productivity and adherence to quality standards, it also improves the ability to implement and realize specific goals, which are generally outlined in a company's business plan. In addition, training improves a company's overall competitiveness, employee morale, profitability, customer satisfaction, as well as many other benefits which will only improve their performance within the company.
Creative Business Solutions (CBS) strongly believes in Employee Handbooks which are well written, culturally appropriate to the employer and concise. One of the most important forms of documentation your business can have is an Employee Handbook. Not only does an Employee Handbook help protect your company's best business interests, this document also provides your employees general information about working conditions and benefits. CBS has crafted many Employee Handbooks for non-profits and for profits of all sizes and we have found that certain common themes and "must-haves" are essential components to consider in an employee handbook.