HAPN - Program Manager
Company: Heart of America Professional Network, Inc ("HAPN").
Job Title: Program Manager
Location: Hybrid, with office location in Overland Park, KS
Has primary responsibility for implementing and facilitating designated programs, serves as back-up resource for other programs and oversees the group leaders, by performing the following duties personally or by delegation. Responsibilities for specific programs may change from time to time as determined by the Executive Director.
This position is an exempt position. The program manager is expected to complete the work necessary to fulfill the obligations. This work may be done in the normal work week, the evening, or on the weekends and may be done in the agency office or elsewhere. The Program Manager is expected to arrange his/her own schedule, keeping the office advised. The Program Manager is directly responsible to the Executive Director.
Enters referrals into the system and monitors cooperation and progress by:
- follow-up on referral through the gathering of additional information as indicated; referring for evaluation and treatment; communicating with referral source as appropriate; obtaining releases of information to allow all relevant communication; entering participant into program via completion of Statement of Understanding if diagnosed problem exists; monitoring participant over the period of time in program as described in Statement of Understanding; providing written reports to employers; reviewing results of urine drug screens; reviewing twelve step attendance; reviewing attendance at monitoring meetings; providing on-going communication with treatment resources; leading monitoring groups as assigned, and reviewing reports from other monitoring groups; providing monthly reports to Board of Nursing and Executive Director; providing information to the KNAP Board, including a summary of cases to be reviewed at the Board meetings; reporting referrals who do not cooperate or participants who are out of compliance with their agreement (with copy to executive director) to the Board(s); closing cases as indicated; traveling as needed.
Assists in management of resources organization by:
- recording time, expenses; utilizing cost effective methods of service delivery.
Remains current in knowledge of laws, rules and regulations and agreements effecting program:
- such as practice acts, risk management laws, federal and state confidentiality requirements and contracts with Associations and Boards.
Participates in the supervision of other staff and consultants by:
- reviewing records and activities; making suggestions for improvement; conferring with executive director on suggestions for changes in operating policies and procedures and formulation of new policies and procedures. May participate directly or indirectly in staff evaluations.
Provides educational and informational programs and literature by:
- communicating with administrators and others about program participants; discussing and describing the activities of HAPN to individuals and/or groups; speaking at workshops about impairment among professionals and professional assistance programs; writes articles, papers and prepares handouts.
- Remains current in knowledge of professional assistance programs and related issues through reading, participation in professional associations and attendance at workshops and other educational opportunities.
Education, Licenses and Certifications
- Registered Nurse (RN). Certified or willingness to become certified as a specialist (appropriate to profession) in addictions or equivalent experience.
- A Master's Degree in Social Work (MSW), Addiction Counselor (LAC or LCAC), or equivalent experience. Experience should include work in a health care environment, management of others, mental health/addiction treatment experience.
- Ability to comprehend, analyze and apply information from workshops and presentations, general business letters and publications, professional journals, legislation and regulations relevant to the business of the agency. Ability to write reports and correspondence, to develop procedures and policies, to prepare and deliver presentations
- Ability to solve practical problems and deal with multiple variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule forms
Other Skills and Abilities:
- Able to use computer and standard business software. Willingness to learn programs specific to this agency.
- Ability to represent organization at hearings and meetings and to negotiate effectively on behalf of the agency.
- Ability to function as part of a team and adapt to the office setting and personnel.
- Ability to travel both in and out of state as required. Has a valid driver’s license and a reliable means of transportation?
- Occasional lifting of 40-50 lbs. and pushing of 5-20 lbs.
- Sitting, standing and walking approximately 80% of the time
- A medium to high level of manual dexterity required
- Bending and reaching approximately 20% of the time
- Requires use of personal vehicle throughout the region
- Normal overtime/extended work hours
- Occasional travel, usually within the state for various board meetings, presentations, etcetera.
Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by the Board of Directors.
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