CoreFirst Bank & Trust - Personal Banker

CorefirstReports to: Branch Sales Manager
Classification:
Non-Exempt, Full-Time
Schedule:
Hours vary between 7:00am – 7:00pm Monday-Friday; 9:00am-1:00pm Saturday
Location:
Fleming Place Branch

Job Summary:
Personal Bankers assist existing and potential bank customers with products and services. This key sales and service role generates new business and strengthens household relationships by selling the benefits of CoreFirst products and services. Helps perform outbound sales calls and other business-generating activity.

Essential Job Functions: 

  • Illustrate and sell the benefits of CoreFirst Bank & Trust products and services to prospective and current customers to generate new business and strengthen existing household relationships.
  • Open banking accounts, process loan applications, answer customers’ questions, perform account maintenance, and assist customers with bank processes and procedures
  • Responsible for meeting assigned branch sales goals
  • Participates in daily branch operations including, but not limited to, opening and/or closing the branch, balancing the vault, assisting with completion of internal records and audit logs, administering safe deposit box needs, performing teller duties as required, and carrying out other administrative functions, as needed

Knowledge, Skills, Abilities:
Experience
Requires One (1) year of customer service experience, including cash handling 
One (1) year of banking experience strongly preferred
Six (6) months of sales experience preferred

Education 
High school diploma, or equivalent, required.  
Some college preferred.

Interpersonal Skills    
Work involves interactions with others and may be of a personal or sensitive nature when working through escalations. Additional skills include developing relationships, motivating, influencing, and training others. Ability to maintain composure and professionalism when handling complex situations.

Competencies:

  • Adherence to the CoreFirst Bank & Trust Values of Respect, Communication, Integrity, Initiative, and Accountability.
  • High level of skills in the CoreFirst Bank & Trust Competencies of Customer Focus, Compliance, Ethics, Perseverance, and Time Management.
  • Working knowledge and proficient use of Microsoft computer applications to include Word, Excel, and Outlook.
  • Ability to quickly adapt to changes in procedure and/or technology. Proficiency with processes and procedures related to consumer deposit and loan products. 
  • Additional skills include:  Professionalism and composure, strong sales awareness, ability to contribute to a motivated environment, ability to monitor key details and set priorities, goal oriented.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to sit, stand, and walk.  Some light physical effort required including ability to lift up to fifty (50) pounds.

Travel:
Travel is primarily local during the business day, although some local evening and weekend travel may be expected. Branch Network Personal Bankers may travel to outer market locations occasionally, but overnight stays are not expected.

Work Environment:
This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.

Applicants must have a clean driving record and pass a drug screening and background check.

Internal applicants must be meeting the minimum requirements of their current job, and should submit a cover letter and resume via the employee portal.

CoreFirst Bank & Trust provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CoreFirst Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. 

To apply for this position, click here.

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